Last Updated: December 2024
1. Information We Collect
1.1 Information You Provide
| Data Type | Examples | Purpose |
|---|---|---|
| Account Information | Email, display name, profile picture | Account creation and identification |
| Learning Content | Chat messages, flashcards, study preferences | Personalized learning experience |
| Social Content | Posts, comments, likes, username | Social learning features |
| Voice Data | Audio recordings for pronunciation | Speech recognition and feedback |
1.2 Information Automatically Collected
- Device Information: Device type, operating system, app version
- Usage Data: Features used, time spent, interaction patterns
- Location Data: Approximate location for social features (with permission)
- Analytics Data: App performance, crash reports, usage statistics
2. How We Use Your Information
2.1 Primary Uses
- AI Language Learning: Provide personalized AI tutoring and conversation practice
- Flashcard Generation: Automatically create study materials from your conversations
- Progress Tracking: Monitor your learning progress and provide analytics
- Social Features: Enable connections with other learners
- Voice Features: Speech recognition, pronunciation feedback, and text-to-speech
2.2 Service Improvement
- Enhance AI models and learning algorithms
- Improve app performance and user experience
- Develop new features and content
- Provide customer support
3. Information Sharing and Disclosure
3.1 Limited Sharing
We may share your information only in these circumstances:
- With Your Consent: When you explicitly agree to share information
- Service Providers: Trusted partners who help operate our services (Firebase, OpenAI, etc.)
- Legal Requirements: When required by law or to protect rights and safety
- Business Transfers: In case of merger, acquisition, or sale of assets
3.2 Public Information
Information you choose to make public through social features (posts, comments, profile) may be visible to other users.
4. Third-Party Services
4.1 AI Services
- OpenAI: Powers our AI chat and language learning features
- Google Speech-to-Text: Enables voice recognition
- Text-to-Speech Services: Provides audio pronunciation
4.2 Platform Services
- Firebase (Google): Database, authentication, and cloud functions
- Google Analytics: App usage analytics and crash reporting
- AdMob: Advertising for free tier users
5. Data Security
5.1 Security Measures
- Encryption in transit and at rest
- Secure authentication through Firebase
- Regular security audits and updates
- Access controls and monitoring
5.2 Data Retention
- Account data: Retained while your account is active
- Learning data: Stored to maintain your progress and history
- Voice recordings: Processed immediately and not permanently stored
- Deleted accounts: Data removed within 30 days of account deletion
6. Your Rights and Choices
6.1 Access and Control
- View Data: Access your personal information through app settings
- Update Information: Modify your profile and preferences
- Delete Account: Request account deletion through app settings
- Export Data: Request a copy of your data
6.2 Privacy Controls
- Location: Control location sharing through device settings
- Social Features: Choose what information to share publicly
- Notifications: Manage push notification preferences
- Analytics: Opt-out of analytics data collection
7. Children's Privacy
Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.
8. Location Services
Location data is used only for social features to help you find nearby learners. You can disable location access at any time through your device settings without affecting core learning features.
9. International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers.
10. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through the app or email. Your continued use of the app after changes constitutes acceptance of the updated policy.
11. Regional Privacy Rights
11.1 European Union (GDPR)
EU residents have additional rights including data portability, right to rectification, and right to erasure.
11.2 California (CCPA)
California residents have rights regarding personal information sale, access, and deletion.
12. Contact Us
Privacy Questions?
If you have questions about this Privacy Policy or your personal data, please contact us:
- Email: privacy@naturalingo.com
- Data Protection Officer: dpo@naturalingo.com
- Website: https://naturalingo.com/privacy
- Address: [Your Business Address]